Shipping policy

For customers from Israel: The Hebrew version appears below the English text

Shipping Policy – International

All orders are processed after payment confirmation.

International Shipping:

We offer shipping to most countries in Europe.

Shipping cost:
Shipping costs are calculated at checkout based on destination and package weight.

Free shipping:
Free international shipping may be offered on selected orders or promotions, as stated on the website.

Delivery time:
Estimated delivery time is 7–14 business days (excluding weekends and holidays).

Please note:
Delivery times are estimates only and may vary due to customs, carrier delays, or other unforeseen circumstances beyond our control.

Order processing:
Orders placed after 12:00 PM (Sunday–Thursday) will be processed on the next business day.

Business days:
Business days do not include Fridays, Saturdays, holidays, or holiday eves.

Delays:
While we do our best to ensure timely delivery, delays may occur due to factors beyond our control such as customs inspections, carrier delays, or peak seasons. By placing an order, you agree that delivery times are estimates and delays do not constitute grounds for compensation or order cancellation.

Packaging:
All items are carefully packaged to ensure they arrive safely.

Customs & Import Taxes:
International orders may be subject to customs duties and import taxes.
These charges are the responsibility of the customer.

If you have any questions, please contact us:

Email: r.p.y.design@gmail.com
Contact form: Via the “Contact Us” page on our website
Instagram: Send us a direct message on our Instagram page
Live chat: Available via the chat on our website